Terms of Service

Effective date: September 18, 2026

1. Who we are and what these terms cover

Daycare Profit Engine is supplied by Profit Plan HQ ("we," "us," or "our"). Contact us at support@profitplanhq.com. Our application is available at https://daycare.profitplanhq.com.

These terms govern access to and use of our software. If you use it for a business, you confirm that you have authority to accept these terms for that business. You must be at least 18 and legally able to enter this agreement. If you do not agree, do not subscribe or use the service.

Paddle acts as the merchant of record and authorized reseller for purchases made through Paddle checkout. Its buyer terms govern the transaction with Paddle; these terms govern our provision of the software. Review the Paddle Buyer Terms, our Privacy Policy, and our Refund Policy before purchasing. Mandatory legal rights take precedence over any conflicting provision.

2. The service

Daycare Profit Engine helps daycare owners enter business assumptions, plan enrollment and tuition, estimate staffing and operating costs, calculate projected profitability, compare scenarios, and view reports. It provides account-based access, cloud saving, and backup import/export features as available in the application.

The service is a planning tool. It is not professional accounting, tax, legal, investment, employment, or childcare licensing advice. It does not verify your records, submit tax returns, process employee payroll, or establish compliance with staffing ratios or licensing rules. You must check assumptions and results before making decisions, and independently verify applicable local requirements. We do not promise increased revenue, profitability, funding, or any particular business result.

This subscription provides access to the hosted software. It does not transfer software ownership or include an outright purchase, perpetual license, or lifetime hosting.

3. Accounts and access

Provide an accurate email address and use the same address at checkout and sign-in so we can connect the purchase to your account. Protect access to your email, sign-in links, devices, and sessions. Notify us promptly if you suspect unauthorized access. Do not share sign-in links or resell account access.

Paid access begins when the payment and subscription can be verified. If payment succeeds but access does not activate, contact us with your receipt reference rather than making repeated purchases. Internet access and a compatible browser are required.

4. Price, billing, and automatic renewal

The standard monthly subscription is US$15 per month, before applicable tax or currency conversion. Checkout displays the final amount, billing currency, and renewal details before you confirm. Any clearly disclosed offer accepted at checkout applies to that purchase.

The subscription renews monthly and the authorized payment method is charged until cancellation takes effect. There is no free trial unless expressly offered at checkout. Payment processing, receipts, and applicable transaction taxes are handled through Paddle. Currency conversion or fees imposed by your bank or payment provider are outside our control.

If we change the price of an existing subscription, we will notify you in advance of the affected renewal, obtain consent where required, and allow you to cancel before the change applies. We will not retroactively change the price of an already paid period.

5. Cancellation, refunds, and failed payments

You may cancel through the Paddle customer portal linked in your purchase email, through the subscription management option on our billing page when available, or by contacting support@profitplanhq.com. Paddle buyer support is also available at https://paddle.net.

An ordinary cancellation stops future renewals and leaves access available until the end of the paid billing period. Cancel before the displayed renewal date to avoid another charge. Signing out, ceasing use, resetting your plan, or removing browser data does not cancel a subscription. Account deletion and cancellation are separate requests; ask us to arrange both if that is your intention.

Our Refund Policy explains refunds, including our 14-day first-payment offer. Cancellation alone does not request a refund. Refunded or reversed payments may end the associated paid access. A failed payment, overdue subscription, or subscription pause may interrupt access until the issue is resolved. Contact support if the displayed access status is incorrect.

6. Permitted use and your data

While your access is valid, we grant you a limited, nonexclusive, nontransferable right to use the service for your own internal business planning. You may use and share your own exported plans and reports for your business purposes. We retain ownership of our software, branding, designs, and other original service materials.

You retain ownership of the information you provide. You give us permission to host, process, transmit, and display it only as reasonably needed to provide and secure the service, assist with support, and meet legal obligations, as described in the Privacy Policy. This permission does not authorize us to sell your private business plans.

Enter aggregate planning figures and generic role or category labels. Do not enter identifiable child or parent records, medical information, government identification numbers, payment card details, or confidential employee records. The service is not a childcare records system. You are responsible for having authority to submit your business information and for its accuracy.

Do not use the service unlawfully, upload malicious content, attempt to access another user's data, bypass payment or access controls, disrupt the service, or copy or redistribute our software except where applicable law permits it.

7. Saving, backups, and service changes

Keep periodic exports of important plans and verify that changes have saved. A downloaded backup is your responsibility to store securely. Importing a backup or resetting a plan can replace existing information. Cloud saving is not a substitute for your own independent business records.

We may maintain, improve, or change the service. We do not guarantee continuous availability or error-free calculations, but will address reported material defects reasonably. We will not materially remove a paid core feature during a paid period without an appropriate remedy. If we discontinue the paid service, we will give reasonable advance notice where practicable, provide a reasonable opportunity to export your information, and arrange a refund for prepaid service we do not provide.

8. Suspension and termination

We may restrict access when reasonably necessary to address nonpayment, a material breach of these terms, unlawful activity, or a security threat. Where practicable, we will explain the reason and allow a reasonable opportunity to correct it. Urgent security or legal circumstances may require immediate action.

We will not suspend an account merely because you make a good-faith complaint or exercise a lawful payment dispute or consumer right. A payment reversal can affect whether the corresponding subscription remains funded. Contact support to correct an erroneous restriction. Termination does not remove accrued refund or other mandatory rights.

9. Responsibility and limitations

We will provide the service with reasonable care and skill. Your projections depend on the inputs and assumptions you choose; you remain responsible for business decisions and independent verification. Except for promises expressly made here and rights required by law, we do not give additional warranties about suitability for a particular business purpose or uninterrupted operation.

To the extent permitted by law, we are not responsible for indirect or consequential business losses, such as lost opportunities or projected profits. To that same extent, our aggregate liability for claims arising from the service is limited to the greater of US$100 or the subscription fees you paid for Daycare Profit Engine during the 12 months before the event giving rise to the claim.

These limits do not apply to fraud, willful misconduct, gross negligence, death or personal injury caused by negligence, obligations to pay refunds owed under these policies, or any liability or remedy that applicable law does not permit us to exclude or limit. They do not limit Paddle's separate obligations to you.

10. Changes, disputes, and contact

We will post updated terms with a new effective date and notify account holders of material changes in advance where practicable and as legally required. Changes do not reduce rights already accrued. If a material change requires your consent, we will request it; you may cancel before it takes effect.

These software terms are subject to applicable law. They do not remove mandatory protections or require you to give up a right to bring a claim in a court available to you under applicable law. Paddle's transaction terms specify the rules for disputes with Paddle. These terms impose no mandatory arbitration or class-action waiver of our own.

Contact support@profitplanhq.com to seek a practical resolution. This does not prevent you from contacting a regulator or using any lawful remedy. If a provision is unenforceable, the remainder continues to the extent legally permitted.